For BPOs and contact centres
Screen every applicant in your hiring drive. Your recruiters meet only the best.
Hiearlly reaches every applicant on WhatsApp, tests them, runs a live AI interview and checks for impersonation, then hands your recruiters a ranked shortlist with the reasons behind every rank.
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Volume is what breaks BPO hiring.
A single drive can bring in thousands of applicants for a team of a few recruiters. The best candidates take the first offer they get, so speed decides who you hire.
of contact centre leaders report staffing shortages.
Deloitte Digital, 2023 Global Contact Center Surveypeople work in India's IT-BPM sector, the pool every BPO competes for.
NASSCOM via IBEF, 2024of employers say candidates dropping out or not showing up is a problem.
Indeed, Ghosting in Hiring Report, 2023is the average cost per hire, paid again for every seat in a drive.
SHRM, 2025 Talent Acquisition BenchmarkingHow Hiearlly runs a BPO hiring drive.
Every applicant goes through the same steps at the same time, so a drive of five thousand moves as fast as a drive of fifty.
Reach every applicant
Invites go out on WhatsApp and email the moment someone applies, with automatic follow-ups until they respond.
Candidate outreachTest the skills the role needs
Listening, comprehension, writing and typing tests built for the role, scored the same way for everyone.
Skills assessmentsInterview them live
Hira holds a live L1 interview on video, follows up on each answer and scores communication on a rubric.
AI interviewsCatch impersonation
Proctoring runs in every test and interview. Flags inform your team. They never reject anyone automatically.
ProctoringRank on the evidence
Test and interview results re-rank the shortlist, and every rank comes with its reasons. Ask Hira about anyone.
Re-rankingCollect documents and sign offers
Selected candidates upload documents through one secure link and sign their offer online, with reminders.
Document collection
A hiring drive, run by hand and run on Hiearlly.
| Step | By hand | With Hiearlly |
|---|---|---|
| Who gets screened | Whoever the team reaches first | Every applicant, at the same time |
| First conversation | Recruiter phone screen in office hours | Live AI interview whenever the candidate books |
| Follow-ups | Calls and emails when someone has time | Automatic WhatsApp and email reminders |
| Impersonation | Rarely caught | Flagged for review in every test and interview |
| Documents | Chased by email after the offer | One secure link with reminders |
| Recruiter time | Spent filtering applications | Spent with the finalists |
In a pilot with a company that hires more than 120 people a month, time to hire fell by 60%.
Hiearlly customer pilotBPO hiring questions.
How does Hiearlly help BPOs hire at high volume?
Every applicant is contacted on WhatsApp and email, takes a skills test, has a live AI interview and is checked for impersonation, all at the same time. Your recruiters receive a ranked shortlist instead of thousands of applications.
Can Hiearlly handle thousands of applicants a month?
Yes. Tests, interviews and checks run in parallel for every applicant, so the number you can screen is not limited by the size of your recruiting team.
Which languages do the AI interviews support?
AI interviews run in English today. More languages are in development.
How does Hiearlly stop proxy candidates and cheating?
Proctoring checks faces against ID, listens for other voices and tracks tab switching and pasted answers in every test and interview. Flags go to your team for review and never reject anyone automatically.
Does Hiearlly run background checks?
No. Hiearlly collects candidate documents through one secure link and flags impersonation during tests and interviews. Background checks stay with your verification provider.
Keep exploring.
See Hiearlly on your next hiring drive.
Tell us your monthly volume and roles. We'll show you the test, the live AI interview and the ranked shortlist for one of them.